Track Your Order

Track Your Order

Follow your parcel from dispatch to delivery.

Last updated: 4 October 2026

1–3 daysTo dispatch
3–7 daysIn transit
4–10 daysTotal delivery
1

Where is my order?

As soon as your order is dispatched, we send you a shipping confirmation email with your tracking number and a tracking link. Tracking can take up to 24 hours to update after dispatch.

2

Check your order status

  1. Open your order confirmation email and click "View your order" to see the live status of your order.
  2. Once dispatched, use the tracking link in your shipping email to follow your parcel with the carrier.
3

Can't find your emails?

Check your spam folder, or contact us with your order number and we'll send you an update. See our Shipping Policy for delivery details.

Need help?

Email support@bvolo.com or call 01302 856521 (Mon–Fri 9:00–18:00, Sat 10:00–16:00, UK time). We reply within 1–2 business days.

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