Privacy Policy

Who we are

This website is operated by Golocall, 16 Laurel Terrace, Doncaster DN4 8RH, United Kingdom.

Information we collect

• Order information: name, email, phone number (optional), billing and delivery address.
• Payment information: processed securely by Shopify and its payment partners. We never see or store your full card details.
• Device and usage information: IP address, browser type, pages visited and similar data collected through cookies.
• Messages: anything you send us through our contact form or by email.

How we use your information

• To process, deliver and support your orders, including returns and refunds.
• To reply to your questions.
• To keep our website secure and improve it.
• To send marketing emails, only if you have agreed. You can unsubscribe at any time.

Sharing your information

We share data only with service providers that help us run the store (such as Shopify, payment processors and delivery carriers), or when required by law. We do not sell your personal data.

Cookies

We use cookies needed for the store to work (for example your cart) and, with your consent, analytics and advertising cookies. You can change your choice in our cookie banner or your browser settings.

How long we keep data

We keep order records for as long as needed for accounting and legal purposes, and other data only as long as necessary for the purposes above.

Your rights

You can ask to access, correct, delete or receive a copy of your personal data, or object to its use. Contact us at support@bvolo.com. We reply within one month. You can also complain to the UK Information Commissioner's Office (ico.org.uk).

Children

Our store is not intended for children under 13 and we do not knowingly collect their data.